Cancelling a booked, not started campaign
You can cancel a campaign free of charge 3 days prior to campaign start. To cancel your campaign, go to "my campaigns", select the desired campaign in the overview and then press "cancel" in the main menu.
Cancelling a live campaign
If you wish to cancel your active campaign, the following invoicing rules depending on on the campaign type (objective for the campaign):
Brand Awareness (CPM) :
For this type of campaign, you will still be billed for all ordered ad impressions for the entire campaign period.
For this type of campaign, you will only be billed for the clicks that have so far been delivered during the campaign period.
If you have any questions regarding a cancellation or invoicing, you can contact us at firstname.lastname@example.org.